Skip to content

Terms of service and sale

Last updated: October 10, 2026

Summary version. The French text prevails.

These terms govern access to and the sale of the Wafly service to businesses established in Algeria (the "Merchant"). They are concluded electronically under Algerian law 18-05 of 10 May 2018 on e-commerce. The data processing agreement (DPA) is an integral part of them.

1. The service

Wafly lets a Merchant run a loyalty program: sign-up by QR code or NFC, a card in the phone (Apple Wallet, Google Wallet or web page), a till on a phone to add and redeem points or stamps, campaigns and automatic messages, statistics.

2. Account and free trial

Reserved for businesses registered in the Algerian trade or craft register. The Merchant provides accurate information and keeps credentials and till PINs secret. The Service can be tested for free, with no commitment; after the trial the account keeps working with reduced features until an offer is ordered. Cards and data are kept.

3. Order, price and payment

Prices are shown on the pricing page in Algerian dinars (DA); the price shown is the price paid. The launch price is offered to the first businesses under the conditions shown on the pricing page, and a Merchant who gets it keeps it as long as the subscription continues without interruption. Orders are placed through the site and confirmed by Wafly by email or phone; the contract is formed on confirmation. Monthly or yearly billing (yearly = 10 months), payment by bank or postal transfer, or online by CIB or Edahabia card when offered. An invoice is issued for each payment. Price changes are announced 30 days in advance and do not apply to a kept launch price.

4. Merchant obligations

  • Inform customers about the program, the Merchant as data controller and their rights.
  • Complete the formalities of law 18-07 with the ANPDP (see "ANPDP declaration").
  • Send offers only to customers who agreed; process opt-outs promptly.
  • Set fair, clear program rules and comply with commercial practices law 04-02 and consumer protection law 09-03.
  • Never condition a reward on a third-party review.
  • Use the service fairly: no fictitious points, no circumvention of limits (including two credits per card per day).

5. Personal data

For customer data the Merchant is the controller and Wafly the processor, under the DPA. For Merchant account data Wafly is the controller. Customers can view, download and delete their data; cards unused for 3 years are anonymised automatically.

6. Liability

Wafly has a best-efforts obligation and is not liable for indirect damages, a misconfigured program, staff misuse or third-party outages (Apple, Google, telecom operators, payment providers). Except for gross or wilful misconduct, liability is capped at the amounts paid in the previous 12 months.

7. Termination

The Merchant may cancel at any time, effective at the end of the paid period, with no fees. Customer data can be exported and is kept 30 days after termination, then deleted or anonymised.

8. Language and governing law

The French version prevails. Algerian law applies; disputes go to the competent courts of [ville du siège] after an attempt at amicable settlement. Contact: hello@wafly.app.